FAQs
Get help with your trading account or browse answers on specific markets and products.
Security
Security
How is my money protected?
In accordance with the Cyprus Securities and Exchange Commission (CySEC) rules regarding client monies, all retail client money is held in segregated client money accounts.
We hold all client money with top-tier banks, and have trust letters in place with each of these banks to ensure that our client money remains segregated from the assets of the bank. We use our own funds for hedging client trades, and we never engage in any proprietary trading.
The Company is also a member of the 'Investor Compensation Fund' (ICF). The maximum amount of compensations equals EUR 20,000 or 90% of the covered investor's claim, whichever is lower. Please refer to our Investor Compensation Fund statement.
We hold all client money with top-tier banks, and have trust letters in place with each of these banks to ensure that our client money remains segregated from the assets of the bank. We use our own funds for hedging client trades, and we never engage in any proprietary trading.
The Company is also a member of the 'Investor Compensation Fund' (ICF). The maximum amount of compensations equals EUR 20,000 or 90% of the covered investor's claim, whichever is lower. Please refer to our Investor Compensation Fund statement.
Was this answer helpful?
What is FOREX.com's Anti-Money Laundering (AML) policy?
FOREX.com actively complies with all anti-money laundering and anti-terrorism laws and regulations to the fullest extent that it can, under all applicable foreign and domestic laws.
On an ongoing basis, we review account activity for evidence of suspicious transactions that may be indicative of money laundering activities. This review may include surveillance of:
1) money flows into and out of accounts
2) the origin and destination of wire transfers
3) other activity outside the normal course of business.
In order to be fully compliant with applicable regulatory requirements, FOREX.com may occasionally reach out for additional information and/or documentation from clients.
On an ongoing basis, we review account activity for evidence of suspicious transactions that may be indicative of money laundering activities. This review may include surveillance of:
1) money flows into and out of accounts
2) the origin and destination of wire transfers
3) other activity outside the normal course of business.
In order to be fully compliant with applicable regulatory requirements, FOREX.com may occasionally reach out for additional information and/or documentation from clients.
Was this answer helpful?
Where are my funds kept?
All customer deposits are kept separate from our own operating funds and distributed across a global network of custodian banks. We enforce robust bank review and monitoring guidelines which are set by the Risk Committee of StoneX Group Inc.
Was this answer helpful?