Funding & withdrawals FAQs

Funds can be transferred between two trading accounts if a client contacts Customer Support via Live Chat, phone call, or email; however, we can only transfer the funds between two trading accounts if the name of the account holders are the same, the two trading accounts are the same account types, and the base currencies of the trading accounts are the same.

For example, we can link two trading accounts if the name of the account holder is the same, the two trading accounts are individual trading accounts, and the base currency of the trading accounts are both in GBP.

However, we cannot link two trading accounts if one of the trading accounts is an individual account and the other is a joint account and if both of the trading accounts are individual trading accounts but one has a base currency of USD and the other has a base currency of GBP. Transfers between two trading accounts are typically immediate.

You may request to change the base currency of your trading account by submitting an email request to [email protected].

Prior to submitting your request, please check to see that your trading account has a zero balance.

A third party is considered to be anyone who is not the account holder/owner of the account. For the purposes of a funding or withdrawal transaction, the name(s) on the FOREX.com trading account must be an exact match with the name(s) on the account of the other financial institution.

FOREX.com does not acecpt PayPal deposits as of 15th December 2024.

You can fund your trading account by logging into the MyAccount page and visiting the Funding > Deposit tab.

FOREX.com does not and cannot accept deposits from third parties.

Please note that you may experience longer processing times if the name on the originating account does not match your FOREX.com account.

The minimum initial deposit is £100 or currency equivalent.

Min/Max Per Transaction

Method	Min Per Transaction	Max Per Transaction
Credit or Debit Card*	£100 (or currency equivalent)	£99,999 (or currency equivalent)
Wire Transfer	None	None

Accepted Currencies

Method	Accepted Currencies
Credit or Debit Card*	USD, EUR, CAD, JPY, CHF, AUD, GBP All credit / debit card transactions are automatically converted to the base currency of your account by the card-issuing bank, who may charge a fee
Wire Transfer	USD, EUR, CAD, JPY, CHF, AUD, GBP

 

Typical Processing Times

Method	Typical Processing Time
Credit or Debit Card*	Immediate (unless additional information is required)
Wire Transfer	Up to 1-2 business days (unless additional information is required) Please provide wire receipt via email to [email protected] to assist our Financial Operations department with locating the funds.

Fees

Method	Fees
Credit or Debit Card*	FOREX.com does not charge any fees for incoming card deposits. Your card-issuing bank may charge you a cash transaction fee if it treats your transaction as a cash transaction. If you deposit funds from abroad, you may be charged a cross-border fee or currency conversion fee by your issuing bank.
Wire Transfer	FOREX.com does not charge incoming wire fees. However, your bank may charge a service fee. Wire transfers that involve a bank outside the UK, may require an intermediary UK bank. Intermediary banks may charge a transaction fee

 

*VISA, MasterCard
We recommend that you maintain an adequate excess margin balance above your required margin. Maintaining low excess margin levels in your account may prohibit you from trading certain products or lead to undesired liquidations resulting from an adverse market move.

FOREX.com does not accept Western Union deposits.

FOREX.com does not accept cheques as a funding method.

Withdrawal requests are processed in the order the requests were received.

Funds are returned to the originating account in the order on the table below:

Min/Max Per Transaction

Method	Min Per Transaction	Max Per Transaction
Credit or Debit Card	£100 (or currency equivalent)	£100,000 (or currency equivalent) (per 24 hours, or the amount funded, whichever is lower)
Wire Transfer	£100 (or currency equivalent)	None

Typical Processing Time

Method	Typical Processing Time
Credit or Debit Card	Immediate (unless additional information is required)
Wire Transfer	Up to 1-2 business days (unless additional information is required)

Fees

Method	Fees
Credit or Debit Card	FOREX.com does not charge any fees for incoming card deposits. Your card-issuing bank may charge you a cash transaction fee if it treats your transaction as a cash transaction. If you deposit funds from abroad, you may be charged a cross-border fee or currency conversion fee by your issuing bank.
Wire Transfer	FOREX.com does not charge wire withdrawal fees. However a client's bank may charge additional fees for incoming transactions.

Withdrawal Procedure

Method	Withdrawal Procedure
Credit or Debit Card	A small number of credit cards (including a few from MasterCard and Visa) will not allow us to pay funds back to your card. If you are using one of these cards, you will be notified when you attempt to make a withdrawal. If this is the case, we can arrange for your funds to be paid back to the bank account of your choice. To minimise the risk of card fraud, we may also request some documentation from you before the bank transfer can be processed. You can withdraw money to any of your registered payment cards, but the card has to have already made a successful deposit. There are no fees for withdrawals back to a payment card.
Wire Transfer	Funds that are over the net deposit can be returned via Wire Transfer once the bank account has been verified. After submitting the withdrawal request, we will require a valid bank statement to verify the bank account.

*If the balance is lower than £100 (or currency equivalent), the minimum amount for withdrawal is the full remaining balance.

You can withdraw from your trading account by logging into the MyAccount page and visiting the Funding > Withdraw tab.

FOREX.com does not and cannot withdraw funds to the account of a third party. Please note that you may experience longer processing times if the name on the destination account does not match your FOREX.com account.

We can only remove a bank account on file if the bank account is already closed.

We will require valid evidence of account closure, one of the following:

• A physical, full-paged bank statement indicating account closure for the bank account
• A physical, full-paged, signed letter from your bank stating that the bank account is no longer active and is closed

Documents should display at least the last 4-digits of the bank account number that is on file.

There are no withdrawal fees; however, your bank may charge additional fees for incoming transactions.

The normal processing time is typically up to 1-2 business days; however, if our Financial Operations department requires additional information, the processing time may be extended. In addition, once processed on our end, your bank may take additional time to credit the funds to your account.

In the event you are requesting to withdraw funds that are over the net deposit to a new bank account, FOREX.com will require a valid bank statement to be uploaded through the My Account page in Documents Upload to verify the bank account you are requesting for your funds to be returned to.