Financial strength and security
As a member of the StoneX family—a NASDAQ-listed company with assets of $10.9 billion and nearly a hundred-year track record—we are part of the DNA of the financial network that provides institutional-grade platforms and end-to-end clearing and execution to some of the biggest financial bodies around.
StoneX Group Inc. key financial data as of August 2021:
All retail client money is fully segregated from our own funds and held in separate accounts with top-tier banks in the unlikely event of FOREX.com undergoing liquidation.
We also only use our own funds for hedging and never engage in proprietary trading.
Furthermore, we are a member of the 'Investor Compensation Fund' (ICF). The maximum amount of compensations equals EUR 20,000 or 90% of the covered investor's claim, whichever is lower. Please refer to our Investor Compensation Fund statement.
For individual accounts, client margin is continuously calculated in real-time, and in the event of a margin call, it is escalated to the client or liquidated automatically (differently for retail, professional or institutional clients), based on selected policy on the account (biggest loser or complete close).
The liquidation of a losing position is automatic, giving you the best possible rate available on the market. Stops and limits are also monitored and executed in real-time, tracing the best rate available on the market at the time when the target price is reached.
All our margin settings are also fully compatible with all existing ICF and other regional regulators and reviewed on regular basis.
We believe in and firmly support regulatory oversight, undergo regular audits and communicate certain changes to our clients.
We continually review procedures across various areas of our business which include:
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Business continuity and disaster recovery -
Risk management
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Supervision of electronic trading systems (i.e. trading platforms)
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Information security
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Anti-money laundering
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Customer complaint
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Trade reporting