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Frequently asked questions
How do I find my FOREX.com MetaTrader server name?
If you are using a live account, you’ll need to select the appropriate live server from the drop-down list in the login window on the MetaTrader platform. If you’re on a mobile device, simply search for your broker (FOREX.com) when connecting to a new account and select the appropriate server from the list.
If the server name is unavailable by default, the server address (host name) needs to be entered when logging onto the MetaTrader platform by going in the upper left to File > Login to Trade Account, and entering the address into the Server field, along with your correct login number and password.
If you’re unsure about the specific server name or address for your account, please log into MyAccount and check the left sidebar on the Summary page
Can I log into the FOREX.com platforms with my MetaTrader account?
You’re able to login to the FOREX.com platforms to fund your MetaTrader account or view our news and analysis. However, the ability to trade or manage orders and positions, or view your balance won’t be accessible.
Can I place trades on the MetaTrader platform from the FOREX.com mobile app?
Unfortunately, you’re unable to place trades on the MetaTrader platform through our FOREX.com mobile app. This is because MetaTrader is a third-party platform. The FOREX.com mobile app is designed to be a companion app to your MetaTrader account, where you can access your account and various features of the FOREX.com mobile app, including funding, withdrawals, news and analysis. To place trades, you'll need to access the MetaTrader mobile app instead.
Am I able to access my MetaTrader account using the FOREX.com mobile app?
You’ll be able to access your MetaTrader account from the FOREX.com mobile app, including funding and withdrawals and viewing our analysis and education. However, please be aware you won’t be able to place trades or monitor your positions on your MetaTrader account from the FOREX.com mobile app – you’ll need to log into the MetaTrader mobile app to do that.